Booking Surgery, Change of Plans and Patient Financing
We understand that the timing of surgery is a concern for most patients. We are happy to help with this big decision in any way we can. A non-refundable deposit in the amount of 20% of the total surgical fee is required at the time of surgical scheduling and is deducted from your balance.
Your full surgical balance must be paid in full three (3) weeks prior to surgery or at your pre-operative appointment, whichever is first. You may pay by cashier’s check or credit card. Checks should be made payable to Advanced Plastic Surgery. Pricing provided is exclusive to the date of consultation and is subject to change at any time. A deposit is required to secure your surgical fee.
Cancellation of surgery after surgical scheduling results in a forfeit of the deposit. Cancellation of surgery within 3 weeks of the surgical date forfeits 50% of the surgical fee. Cancellation of surgery within 1 week of the surgical date forfeits 100% of the surgical fee. All fees are non-refundable once services are rendered.
Once a surgical date has been scheduled, patients may reschedule their date, up to three weeks before surgery, once at no additional charge. If a planned surgery is changed more than once for a non-medical reason, there is a rescheduling fee. Further changes in the surgical date up to three weeks before surgery is subject to an additional 5% charge of the total surgical amount. Rescheduling your surgery three weeks before surgery will accrue an additional 10% charge of the total surgery amount. Rescheduling your surgery one week or less before surgery will accrue an additional 20% charge of the total amount of surgery.
Patient financing is available through Patient Fi and Care Credit. Please speak with our patient care coordinators for additional information on financing.
Office Cancellation/No Show Policy
Your appointments are very important to the members of the Somenek+Pittman MD and S+P Med Spa team. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request you provide us 24-hour notice if you need to reschedule or cancel.
Appointments/Consultations that are cancelled or rescheduled within 24-hours will forfeit any scheduling fee paid and require a $250 deposit to be rescheduled. Failure to attend your scheduled appointment also results in a forfeit of your $250 scheduling fee.
S+P MedSpa Cancellation/No Show Policy
A credit card is required to book any appointment for the S+P MedSpa. Your credit card is used to reserve your appointment and will be stored on file for our cancellation policy purposes.
We kindly request that cancellations or changes to appointments be made 48 hours in advance.
All appointments that are cancelled or changed within 48-hours will be charged a non-refundable $150 cancellation fee or a fee equal to 50% of the treatment, whichever is greater. Similarly, failure to attend your appointment will result in a $150 charge or a full charge for the missed treatment, whichever is greater.
Running Late
Please contact the office if you are running late to an appointment. Timing is everything at a busy practice and our appointments on the schedule are carefully planned. Tardiness for your appointment may require the appointment to be rescheduled and will forfeit a refund of any deposit/scheduling fee paid.
Health Insurance
Please note that our practice does not participate with any health insurance program. While we are happy to provide you a receipt for the total cost paid, as well as other appropriate documentation, there should be no expectation that you will receive insurance reimbursement. Additionally, our practice will not communicate directly with your insurance carrier at any time.
